Privacy Policy

At Feature Minder, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Effective Date: January 18, 2026
Last Updated: January 18, 2026


1. Information We Collect

1.1 Information You Provide

When you use Feature Minder, we collect information you provide directly:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Optional profile picture and display name
  • Content: Ideas, comments, votes, and other content you submit
  • Communications: Messages you send to us or through our service

1.2 Information Collected Automatically

We automatically collect certain information when you use our service:

  • Usage Data: Pages visited, features used, and actions taken
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and referring URLs

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

We use the following types of cookies:

  • Strictly Necessary Cookies: Required for the website to function (authentication, security)
  • Functional Cookies: Remember your preferences (theme, language)
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used for advertising and tracking (with consent)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send transactional communications (account updates, security alerts)
  • Send marketing communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Your Workspace: Ideas, votes, and comments you submit are visible to other members of the workspace
  • Service Providers: Third-party vendors who perform services on our behalf (hosting, email delivery, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information.


4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We follow these retention periods:

Data TypeRetention Period
deleted accounts30 days
sessions30 days
notifications90 days
data export files7 days
webhook deliveries30 days
portal access tokens1 days
impersonation logs365 days
admin activity logs365 days

5. Your Rights and Choices

You have the following rights regarding your personal data:

5.1 Access and Portability

You can request a copy of your personal data at any time. Go to Account Settings to download your data in a machine-readable format (JSON).

5.2 Rectification

You can update your account information at any time through your account settings.

5.3 Deletion

You can request deletion of your account and personal data. Upon deletion:

  • Your profile and credentials will be deleted
  • Your votes will be deleted
  • Your comments will be anonymized (attributed to "Deleted User")
  • Your ideas may be transferred to the workspace or anonymized

Account deletion includes a 30-day grace period during which you can recover your account.

5.4 Withdraw Consent

You can withdraw consent for optional data processing at any time through your notification preferences or cookie settings.

5.5 Object to Processing

You can object to certain data processing activities. Contact us at [email protected] to exercise this right.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS) and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Employee training on data protection

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.


8. Children's Privacy

Feature Minder is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.


9. Third-Party Services

Our service integrates with third-party services that have their own privacy policies:

  • DigitalOcean: Database and file storage provider
  • SocketLabs: Email delivery service
  • Upstash: Rate limiting and caching

We encourage you to review the privacy policies of these services.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice (such as email notification).


11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:


12. GDPR Information (for EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on: (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, and (d) our legitimate interests
  • Data Controller: Feature Minder is the data controller for personal data collected through our service
  • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

By using Feature Minder, you acknowledge that you have read and understood this Privacy Policy.